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Privacy Policy

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.

At The Divine Voice (accessible via our domain and relevant subdomains), data protection is a matter of trust and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and dissemination practices.

By visiting the Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site.

1. Our Commitment to Your Privacy

We are extremely proud of our commitment to protect your privacy. We value your trust highly. The Divine Voice promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time, we may reveal general statistical information about our website and visitors, such as the number of visitors, engagement metrics, and types of services or content accessed.

2. Information We Collect

When you use our Site, we collect and store your personal information provided by you from time to time. Our goal in doing so is to provide you with a safe, efficient, smooth, and customized experience.

• Account Registration: To fully use our Site or access premium services, you may be required to register using our online registration form, providing your name, email address, contact number, user ID, password, and billing/shipping information (where applicable).
• Behavioral Tracking: We may automatically track certain information about you based upon your behavior on our site. This information is used to do internal research on our users' demographics, interests, and behavior to better understand and serve you. This may include the URL you came from, your IP address, and browser information.
• Cookies: We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. You are free to decline our cookies if your browser permits, though this may limit your use of certain features on the Site.
• Interactive Features: If you choose to post messages on our message boards, community forums, or leave feedback, we retain that information as necessary to resolve disputes, provide user support, and troubleshoot problems as permitted by law.

3. Our Use of Your Information

We use your personal information to facilitate the services and features you request. We do not sell, rent, trade, or exchange any personally-identifying information of our users.

• Provide spiritual content, media broadcasts, and custom user experiences.
• Resolve disputes and troubleshoot technical problems.
• Inform you about online and offline updates, events, or community offerings.
• Detect and protect us against error, fraud, and other criminal activity.
• Provide you with an option to opt out of any marketing or promotional communications.

4. Disclosure of Your Information

Your personal information is an important part of our community, and we are not in the business of selling it to others. We share personal information only as described below:

• Internal Service Providers: We may employ third-party services to facilitate or outsource aspects of our operations (e.g., streaming technology, discussion boards, payment gateways). These providers are bound by confidentiality agreements and legal restrictions prohibiting the use of your data for any other purpose.
• Affiliates and Corporate Entities: We may share data with our parent, affiliates, and subsidiaries who are committed to serving your needs. These entities remain strictly bound by this Privacy Policy.
• Legal Requests: We cooperate with law enforcement and regulatory inquiries to enforce laws, intellectual property rights, and prevent fraud. In response to a verified request by law enforcement or government officials regarding a criminal investigation, we may disclose personal information as reasonably necessary.

5. Your Use of Other Users' Information

To facilitate interaction within The Divine Voice community, the Site may allow you to access the contact or username information of other members.

By using these features, you agree that you are granted a limited license to use such information only for community-related communications that are not unsolicited commercial messages (spam), or for purposes explicitly consented to by the other user. You must give users the opportunity to remove themselves from your contact lists at any time.

6. Policy Changes

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. Your continued use of the Site signifies your acceptance of any amendments.